Terms and Conditions

Transcript orders are typically completed and delivered within 30 days from order receipt.  On rare occasions, Transcript orders are delayed for technical or operational reasons.  Island Confidential Associates will contact the Requesting party as soon as possible to provide an updated delivery date.

Transcript orders for hearings longer than 2 days may not be available within 30 days, please contact Island Confidential Associates for a delivery estimate prior to ordering.

Island Confidential Associates will contact the Requesting Party if there are any questions, clarification, or additional documents required to proceed.

Upon written request, an official printed copy of the transcript (with signed certificate) will be provided to the Court at no charge.  Rush charges will apply for requests received less than 7 days before required delivery date.

All invoices on house credit account are due within 30 days of invoice date.  Past due accounts will be charged a service charge of 2% per month (24% Per Annum).

Orders placed without an in-house credit account or alternate payment arrangements (Credit Card Authorization) made in writing will not be processed.

Invoicing All Parties: Island Confidential Associates will contact all receiving parties for approval of these terms prior to commencing transcript production.  Delays in approval of billing terms will result in delays of transcript delivery.  The price of creating the transcript will be split evenly amongst all listed parties, additional price for printed or electronic copies will be charged to the Receiving parties.

NOTE: Requesting party invoicing is the best way to avoid possible delays in transcript production.

Transcript Certification

Only original printed copies with the original signed certificate are considered valid.  Unofficial electronic PDF copies can be provided for convenience but do not include a signed certificate and are not valid as an official transcript.

Printed or Electronic transcripts may not be distributed to any other party, apart from the client(s) involved or the Court.  Transcripts are not to be distribute amongst lawyers, transcripts are watermarked with the name of the Receiving Party.

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